We're there for each other

For us, sustainable quality means developing products that provide the greatest possible customer benefit, using materials from renewable raw materials or from sustainable production, producing and supplying in a resource-saving way, and ensuring that the products are highly recyclable. 

For us, it also means offering products that are durable and can be flexibly adapted to the needs of the user. Furthermore, we are committed to providing original spare parts or parts with equivalent function for a period of 10 years after a product or series is discontinued. 

The delivery quality of our products is ensured by quality assurance concepts in our two production plants. The products are continuously developed and optimised through a continuous improvement process. 

For us, quality also means that the design of our furniture and the materials used guarantee safe use in compliance with normative and customer-specific requirements throughout the entire service life. In this regard, we also rely on GS certification for our products. The certification according to RAL-UZ 38 guarantees that our furniture is low in emissions and pollutants and that no health risks arise during use. Certification according to Quality Office also confirms that REISS products have a high level of ergonomics, safety and functionality. 

The REISS quality management system is certified according to DIN ISO 9001.

For us, sustainable environmental management is as much a management task as it is the personal responsibility of each individual employee. All employees contribute to the observance and development of the corporate environmental protection. This also applies to the cooperation with our customers, suppliers, specialised trade and logistics partners. We are in a continuous exchange in order to improve all processes in a sustainable environmentally friendly way. 

In product development, we focus on sustainable utility value as well as energy-saving and resource-saving manufacturing processes. At the same time, we continuously observe and evaluate all related processes for potential hazardous situations, implement measures to prevent damage and derive emergency plans in the event of an accident. 

The REISS environmental management system is certified according to DIN EN ISO 14001 and EMAS. The environmental performance is documented and published in an environmental statement. We only use wood from sustainable forest management and are certified according to PEFC (COC).

Our employees distinguish us as a company. They ensure the quality of all organisational and production processes and the satisfaction of our customers. 

The health and safety of our employees are particularly important to us. Understanding their needs and addressing issues such as personal development, appreciative and prompt communication, and flexibility in workplace design in a timely manner are of special importance to us. We offer our employees individual measures and services to preventively maintain or improve their health. In addition, we rely on smart software solutions that make it possible to work from home and thus create a good work-life balance. 

We attach great importance to involvement and participation. All employees are encouraged to openly contribute ideas, suggestions and constructive criticism. In this way, they contribute to the improvement of processes or products and services and thus support the positive development of the company.

We comply with legal regulations, fulfil quality, health and environmental standards, e.g. according to ISO and EMAS, and continuously develop our quality and environmental performance within the framework of the company’s continuous improvement system. In addition, we have established rules and standards that go beyond legal requirements in our company agreement and our corporate guidelines, which are binding for our employees and serve as a guideline when choosing our business partners. 

Customers, suppliers and service providers are integrated into our management system and contractual partners are encouraged to act responsibly within the framework of contractual agreements. When it comes to procurement, preference is given to service providers and suppliers with existing management systems.

As a major employer in the region, we take responsibility not only for our employees, but also for the people who live here. REISS has been firmly rooted in Bad Liebenwerda since the company was founded and is committed to education, sport and cultural and social activities in the spa town and beyond. 

In our economic cooperation with a non-profit institution for adult people who, due to the nature and severity of their cognitive or physical impairment, cannot be employed on the general labour market, we also support the social integration and vocational rehabilitation of these people. 

Diversity is important to us. Equality and equal treatment are the basis for our actions. We do not tolerate any discrimination based on origin, gender or age etc.